Consumer Safety Information
How to Choose an Internet Pharmacy
Know Who You’re Dealing With
- The patient should know the Canadian pharmacy’s name, physical address, phone number, and license number. When dealing with a U.S. affiliate (such as
Canadian Meds USA), the patient should know the physical address, phone and fax numbers for the affiliate as well. This information should be clearly identified on the affiliate website. Purchase only from established online pharmacies with good track records for quality and customer service. Verify that the Canadian pharmacy is certified by and in good standing with CIPA (the Canadian International Pharmacy Association) and its provincial counterpart.
- Make sure that a valid prescription from your local doctor is required to place an order. (Never buy from a business that sells prescription medications without a prescription, or based merely on a questionnaire.)
- The pharmacy should require both demographic and medical information from the patient, and the patient should have access to a licensed pharmacist at the Canadian pharmacy for the purpose of medication counseling and drug information.
- The business practices and policies of both the affiliate and the pharmacy should be
“transparent” to the patients/customers in terms of how orders are filled, where the medications are coming from, the cost of the medications, shipping charges and other fees (if any), how payment is made – and any other policies affecting the ordering, dispensing and delivery process.
- The pharmacy’s policies should include written safety standards and safeguards. For example, certified Canadian pharmacies do not fill prescriptions for narcotics or controlled substances.
- While Canadian Meds USA and TCDS source medications from licensed and regulated sources in multiple “first world” countries in order to provide our customers with the best selection and pricing, our customers always have the right to select which countries their orders will be filled from.